Shipping Policy

Last updated: September 11, 2026

Thank you for shopping with SepiaLore. Each piece we create carries a story, and we work to ensure your order reaches you safely.

Order Processing

Most SepiaLore products are made to order. This means your item is created specifically after you place your order.

Please allow approximately 2–7 business days for order processing and production before your order is shipped.

Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping Times

Once your order has been processed and shipped, estimated delivery times may vary depending on your location and the shipping method selected.

Estimated delivery times are generally:

• United States: 3–7 business days after shipment

• Canada: 5–15 business days after shipment

• Europe: 5–15 business days after shipment

• Australia & New Zealand: 5–15 business days after shipment

• Rest of the World: 7–25 business days after shipment

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Shipping rates may vary depending on:

• Your delivery location

• The product ordered

• The quantity of items ordered

• The selected shipping method

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, where available.

Please allow some time for tracking information to update after your package has been shipped.

International Orders

SepiaLore ships to customers in multiple countries.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless explicitly stated at checkout.

We recommend checking with your local customs office for more information before placing an international order.

Incorrect Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at hello@sepialore.com.

We may be able to update the address if your order has not yet entered production or been shipped.

Once an order has entered production or has been shipped, we may not be able to make changes to the delivery address.

SepiaLore is not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

While we work with reliable fulfillment and shipping partners, delivery delays can occasionally occur.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at hello@sepialore.com.

We will do our best to investigate the issue and assist you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.

Please include your order number and clear photos showing the issue so we can review your request and provide an appropriate solution.

For more information, please review our Return & Refund Policy.

Contact Us

If you have any questions about shipping or your order, please contact us:

SepiaLore
Website: sepialore.com
Email: hello@sepialore.com

Thank you for supporting SepiaLore and becoming part of the story.